Klarna FAQ

WHAT IS KLARNA?

Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. To use Klarna to pay for your purchase, choose Klarna in the checkout. Your purchase will be split into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card 14, 28, and 42 days later.

HOW DO I PAY WITH KLARNA?

If your basket is eligible for 4 interest-free payments with Klarna, you will be able to select Klarna as a payment method during checkout. After your order is shipped, you will be charged for the first quarter of the total amount. Klarna will send a notification once the payment has been processed. You will be informed ahead of time before the next payments.

HOW DO I RETURN ITEMS PAID FOR WITH KLARNA?

In the event of any refunds, Klarna will return the funds to the same method of payment you used to make your payment.

CAN I PAY BEFORE THE DUE DATE?

Yes, there will be an option to pay off early in the Klarna email correspondence OR via the Klarna App.

HOW CAN I REACH KLARNA?

You can reach Klarna customer service anytime by calling 844-KLARNA1 (844-552-7621), or download the Klarna App to manage your payments directly.